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• Backup Plan: What is your backup plan. After all, you are using computers!
  
  Not only do computers fail, what about amplifiers, cars, speakers, mixers, power supplies, wires and most important, people? We have nightmares to warn us of the disastrous results. Rest assured, we've got you covered:

  Amplifiers and Speakers: We used powered Mackie speakers. The most reliable in the industry. The amps are built into the speaker cabinet and they never fail. But we have two on each job, just in case.
  Computers: We use 2 HP Laptops on each party one for backup. Knowing MS Windows, we figure one day a virus might attack all Windows machines at the same time. That is why we have 8,000 songs on CDs as a 2nd backup!
  Cars: We drive 2 cars in case one breaks down. Only Toyotas and Hondas!
  Mixers: We have a backup mixer ready to go. The only part that fails is the fader and we keep a spare handy too. 
  People: We can't believe that some DJs do weddings alone. In fact we have been called in to replace DJs who have taken sick or had car accidents. Rest assured, two DJs are always booked for your event unless you have opted to eliminate the second. See below for more reasons why the DJ Assistant is a necessity.
  Power Supplies: This is the responsibility of your venue. But, just in case we can run off our car battery with a power inverter. We use UPS backup in case of brown outs or interruptions.
  Wires: We carry duplicate wires just in case.
   

• DJ or Band - Which is better for our party?

  We get this question often and have mixed feelings since we started out in this business as band leaders and musicians.

  At one wedding, we were able to compare the differences when our DJ shared the stage with a very good band. The conclusion: More people danced to the DJ since he was able to segue from song to song smoothly. The band ended each song to a round of applause but emptied the dance floor each time they stopped. There are bands that can segue better than a DJ and DJs that can't beat mix, but we hear that is rarer these days.

  Most people have told us they think a DJ can be more consistently reliable since they are not trying to imitate a song in a (sometimes) excruciating manner.

  Here are some tips on looking for a band:

  Make sure that the band members you get are the ones that you are being sold. Band members are very often substituted, hopefully with professionals. We know because we used to book bands until the reliability became risky. Go see the band and get the names of the members, especially the vocalists and band leader.

  Will you get a chance to talk to the band leader about the details? Will you have the band leader's phone number or email address?

  Make sure the band sound good doing everything from Sinatra to Snoop Dogg and can play all styles from Swing to Salsa.

  Make sure they can play every song you request. Any song that they have to learn may be done by sight-reading with no rehearsal!

  Make sure they can truly play classical music if they are performing for your ceremony and jazz if they are performing for your cocktail hour.

  When comparing a band to our piano/DJ/MC combination, remember that we have a deep background in classical music and jazz as well as pop music. Our DJs began as musicians and play instruments including piano, guitar and bass. We can play live music for the prelude, ceremony, cocktail hour and even for background music during dinner. You can add a sax/flute player, bassist and/or violinist and get what very few bands can provide. When it comes to dance music, we play only the original recordings that people want to hear

  Basically, people tend to dance more to original recordings than they do to "cover band" imitations. Bands take breaks, DJ's do but you can't tell because they do it during a long song or have an assistant to carry on.
   

• What is the difference between combining a DJ with live musicians and hiring a band?
  You can have your cake and eat it too by combining musicians with a DJ. You have a choice of a pianist, a woodwind player (sax/flute), bassist, guitarist, violinist and/or drummer. Usually live music can be play for the cocktail hour and during meal courses and DJ music for dancing between courses. Additionally, our musicians can play light dance music including fox trots, swing, ballads. This can be entertaining for those enjoy live music. When it comes to dance music, people often are concerned that their band won't sound like the "real thing". That is where the DJ comes in, where authenticity is guaranteed. The switch between musicians and DJ also provides a constantly changing show. If you hire a band, they might also break down to smaller ensembles during the cocktail hour and during courses. If you are concerned about constant dancing, many bands take breaks between songs which can clear the dance floor.

• What does BOK-Music offer regarding the above? BOK-Music does not book dance bands per se. We provide live music for ceremonies, cocktail hours and dinner. You can choose from just piano or add other instruments including sax/flute, violin, bass or guitar. We do not feature vocalists. When your party is ready for dancing, we switch over to DJ music and play original recordings. Our clients find that this represents the best of both worlds: professional musicians playing legit classical and/or jazz music and recognizable versions of dance songs that will get the crowd dancing. We do this without lights, props and an overdose of MCing. It is a very tasteful presentation befitting the venues that recommend us like Crabtree's Kittle House and the National Arts Club. 

• How do I send music selections to BOK-Music?
  See the note at the end of the Song List Page

• Tent Parties - What should we ask our tent installer to provide?
  Be forewarned: Most people are unaware of the problems tents and outdoor parties can present. The problems arise as soon as you aren't ready to deal with them: while you are getting dressed for your party or handling other last minute details, or worse, in the middle of your party! We suggest you go over these important points with your tent provider, party rental vendor and possibly your electrician:
  
  Power requirements: one grounded (3 prong) outlet conforming to local code. It should not share the same circuit as the coffee maker, light dimmers or anything drawing a lot of power. Grounding and polarity is important: many people think that a 3 prong outlet is grounded. We find that many are improperly wired. We suggest that you buy a $10 ground/polarity tester at your hardware store and check your entire house while you are at it. When we arrive, we will test the outlet provided. If it is improperly grounded we may have to run an extension cord through your house. Never defeat the 3rd prong of an extension cord!
   
  Ask for a level platform or thick plywood for insulation if you anticipate moisture on the ground. You wouldn't want a short circuit going through your DJ!
  
  The tent should have flaps to keep out wind driven rain. Know where water will drain if it rains. Once we did a party where torrents of rain drained into the tent. After the tent floor turned to mud, a trench had to be dug to drain water away from the tent. 
  
  Have a 6 foot table with linen and a chair in place adjacent to the dance floor. It should be in place before the DJ arrives. This way the catering staff will allow room for the DJ.
  
  We would be happy to visit your premises in advance to help you with the setup. Our rate of $100 per hour including travel will be applied.
   

• Consultations - Who will help us plan our music and formalities?
  Brendan O'Keefe does most of the consulting. Having more than 20 years experience in the business, he wants to make sure all the details are right and all of your questions are answered fully. Email and phone is the most effective way to communicate.

• DJ Assistants - What do they do?

  Your event is such an important moment in your life that we want everything to go as smoothly as possible. Thus, an assistant DJ is required for most weddings, events with many introductions and formalities and most events in Manhattan. Like musicians and DJs, there is no charge for his tasks before your event. Here are just some of his responsibilities:
  
  loading and unloading the van
  
  watching our vehicle to prevent theft, ticketing or towing
  
  helping with the unexpected (flats, repairs, directions...)
  
  loading the equipment into the venue
  
  unpacking, setting up, moving furniture and pianos, plugging in cables. And, of course, all this in reverse!
  
  pre-selecting the music
  
  doing a sound check
  
  cuing the DJ or musicians for the start of ceremonies
  
  DJ-ing.
  
  taking requests
  
  locating important people, including the bride, groom, maitre d', photographer, videographer, best man, host, parent for the important formalities like toasts, the first dance, introduction of the bridal party, parent dances, etc.  Someone has to keep the music going while this is all going on.
  
  Most important though highly unlikely: If illness or accident renders your DJ unfit to perform, the assistant can take over! You have a replacement ready to go and no need to scramble!

  
   

• Keyboards - Digital Pianos - Why do you charge extra for a keyboard?
  Since half of the venues have pianos, our rates are based on a pianist without a keyboard. Musicians are accustomed to a premium called cartage that is paid whenever they haul large instruments and amplifiers. In fact, it is included in the Musicians Union scale.

• MP3s vs. Vinyl or CDs?
  
  We certainly think so and have had 4 years to prove it! So far, not a single problem or complaint. MP3s recorded at 160 kb/s sound just as good as CDs for practical purposes, especially considering the amount of room noise at an event. If you tried to hear any difference, you would have to be wearing headphones in your living room. No one has hired us to do that, yet.
  
  Computers allow us to search and obtain songs immediately. For example, if a guest asked us for a Sinatra fox trot with the word "tonight" in it, our search would turn up "The Way You Look Tonight".
  
  Mp3s don't skip like CDS or vinyl and don't wear out. Our computer has been knocked over (road tested by 3 year old Maggie) and continued to play without a skip!
  
  Mp3s allow us to set cue points where we can start a song exactly where it should begin for mixing purposes. 
  
  We can create a song list on our PC of your favorite songs and play from it, as though you gave us a pile of your favorite CDs or LPs. 
  
  Most important of all, our DJ program has not crashed yet! (Knock on wood.) Since using PCDJ since 2001 we keep waiting for a crash and all those songs keep waiting on CDs as our backup plan. In the meantime, we will just keep lugging our fail-safe CD case. 

• Songs that are missing - What if we want a particular song played during the reception that is not currently part of your collection? Is it possible for us to provide you with that song? I know you have a very large collection and that it will likely expand.
  This is discussed on our Song List Page at the bottom.
   
• Song count - How many songs are usually played over the course of a 4 hour event? How many of those are up-tempo songs for dancing?

  Don't worry about the amount of songs, but figure 20 songs per hour. A mix of 10%-25% slow songs is fine.
   

• Sequencing the Songs. How do you work your magic into the mix?
   
  To determine when to play dance or background music, we take our cue from the maitre d'. He tells us when to start and stop the dance music. Usually he bases this on the timely service and clearing of food courses.

  To fill the dance floor quickly, we usually start with a very popular slow song. A majority of guests, even those uncomfortable with dancing, will (hopefully) get up to a slow song when the dance floor is empty. A fast song would just intimidate most people. Who wants to be the first one to jump up and look dramatic? One of the most uncomfortable feelings is when the DJ puts on a great upbeat tune and the dance floor remains empty. Your guests will wonder: "Are we a boring bunch of people or what?" When we open up he dance floor, we encourage you, the hosts of the party to quit whatever you are doing, grab anyone and start dancing. Your guests will see this as a strong signal that they are there to party! Once the dance floor is full, it is easy to keep them dancing as we increase the tempo.

  The sequencing continues based on several factors:

  Source:         1. Your song list. 2. Guest requests. 3. Our intuition and more than 8,000 songs.

  Sequence:     1. Progressively fast songs until we tire everyone out. Then back, full circle, to the slow starter song. 2. Progressively through the decades.
  
   

• Questions to ask a DJ or Band:

  (BOK-Music is proud to answer YES to all the following questions!)

  Do You Provide A Written Agreement?
  It is very important to confirm your booking in writing. Terms should be clearly defined to avoid future problems.

  Are You Insured?
  Be confident that the DJ you hire will show up for your affair! Insurance will give security and protection to you and your guests, as well as the DJ and his expensive gear! Some venues require your DJ or band to have minimum $1,000,000 liability insurance. Please request this far in advance if your venue requires it.

  Do You Have Backup Equipment and DJs?
  Even professional audio equipment can fail on occasion, don't let this put an early end to your affair. Make sure there is backup equipment and be sure there is a backup DJ should an emergency or case of illness occur.

  Is Your Equipment of Professional Quality?
  There is a difference between home audio and professional road-worthy equipment. The equipment a DJ uses should be built to go on the road each and every day!

  Will You Listen To My Music Suggestions?
  Many DJs are of the opinion that they know what music is best for their audience and won't take requests. The DJ should listen to requests and play them whenever appropriate.

  Will You Dress Appropriately At My Affair?
  It is important that your entertainer look the part by dressing formal or semi-formal, according to your preference. Themed events and picnics require different attire. (We normally avoid tuxedos and prefer dark suits. Let us know if you want us to appear in tux.)

  Will You Play The Music At An Appropriate Volume Level?
  The biggest concern voiced by prospective clients is the volume level of the music. A professional DJ knows to keep the music at a level appropriate for the guests, especially during cocktails and the dinner hour.

  Do You Do More Than Just Play Music At The Affair?
  Most affairs involve more than playing music. It is important to have a DJ who is capable of playing the music, handling all of the announcements and helps to coordinate the affair.

  Will You Listen to My Concerns and Input?
  A professional DJ is aware that he can't possibly read you or your guests minds. Your input and suggestions should be welcome!

   

• Should we ask the venue to have their piano tuned their piano?
  Most established venues tune their pianos on a regular basis. If you are concerned that the piano be in perfect tune for your event, we suggest you offer to pay for a tuning by their regular tuner.
   

• Are musicians comfortable playing outdoors?
  Absolutely, If the weather is nice. But, not if the weather is inclement. Usually, if the weather is too cold, hot or wet for your guests, it is the same for the musicians. Most instruments are very sensitive to extreme weather, and performances can suffer from the discomfort of extreme weather.
   

• Rearrangements of Wedding Ceremonial Music - Do you have any audio samples your arrangements of wedding ceremonial music for piano, guitar, flute or violin? Also, would you be open to playing something else not on your recommended list?
  Most of the pieces on our website sound great in any combination of piano, guitar, bass, cello, violin and/or flute. We play them all the time but have not recorded the various permutations. There are so many great pieces, we wouldn't know where to start! See the ceremonial music page for suggestions and samples. You can pick the ceremonial pieces yourself or leave it to us. Most people leave the prelude music to us, though we welcome your requests too. If sheet music needs to be ordered, we may require you to share in the expense.
   

• Why don't you give out references?
  To protect our clients' privacy, we provide a huge list of testimonials. Most people have been recommended to us by a friend, caterer or vendor who knows our work well enough to refer us.
   

• Do you have a demo of your DJ performance:?
  Remember, WE are not the show. YOU and your guests are the show. Besides, all you would notice is a crowd of dancing guests having a great time. All of our clients like us because we have a very low-key visual presentation and work hard to get people dancing by our selection and timing of the right tunes at the right time. Click here for live party videos with or without lights. See links at the bottom .
   
• Can we come see you at an event?
  Since most of the events we entertain are private, we are very respective of our clients and don't encourage live auditions. We book approximately 90% of our inquires and feel that we don't have to use this type of sales technique. We invite you to arrange a meeting at our relaxed studio in Scarsdale where we can demonstrate our techniques and get a chance to meet each other.
   
• Who will be the entertainer at my event? I noticed that nowhere on the contract does it mention a name. Does that mean that we could have some other entertainer than promised?

  We are in the business of contracting professional DJs and musicians for events like yours and we do it VERY CAREFULLY! If a specific entertainer is requested, and we acknowledge his or her availability, we make every effort to hold that person for your event as you prepare to return the agreement with deposit. You can put a name on the agreement as a request when you return it. If the requested entertainer is no longer free for the date when we receive your agreement with deposit, we promise we will tell you. If the entertainer is free when you return the agreement, we will make every attempt to hold him or her for your event. If the entertainer decides for personal or professional reasons (moves, makes a career change or takes a gig with Sting) we will notify you of a suitable replacement and give you the option of cancelling the agreement for a full refund of your deposit. Rest assured, in more than 20 years we have not had one incident of a double booking or a substitute! Naturally, there is no control over illness or accidents.
   

• Vendors - Do you know any florists, photographers, videographers, etc. ?
  Of course! And we always seen them in action! See our Related Services Page.
   

• Gratuities:
  We never feel comfortable about this topic (hence the small print), but here goes anyway: It is normal to tip anyone that goes out of their way to make sure you are happy with their service. This can include anyone from your event planner to your limo driver. Many caterers and restaurants automatically include gratuities for their wait staff in their final bill. We don't. Since many of our customers do tip us after an event, we feel we should let others know that tipping is okay with us. Humbly, we don't  refuse. It is a measured response to how well we are doing our job. Understandably, not everyone feels comfortable tipping. Sometimes people aren't sure why they are tipping: To boost a very low salary? (Not in our case.) To expect better service the next time? (We always aim to please.) To say thanks for doing a great job, beyond their expectations? (Getting warmer.) To say thanks for all the hand-holding, advice and music preparation that we provide months before their event at no extra charge? (Bingo!) Here is the confusion: If someone other than our contact is paying the final bill, they may have no idea about all the preparation. That is why we include an option in our agreement to include a 5% gratuity for billing convenience. We feel better leaving it up to you.